Get in Touch With the TempSMSOnline Team
We value every member of our community and are here to listen. Whether you have a question about how our service works, a suggestion for a new feature, or a business inquiry, you've come to the right place. Our goal is to be as transparent and responsive as possible.
Before you write to us, please review the important information below to ensure your query is directed to the right place and to understand the scope of support we can provide.
IMPORTANT: Please Read Before Contacting Support
To protect user privacy and due to the fundamental nature of our service, there are specific support requests we cannot fulfill.
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We CANNOT retrieve specific SMS codes: All messages sent to a public number are displayed on that number's page for a limited time. We do not have access to private data or messages that are no longer on the site.
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We CANNOT guarantee a number will work for a specific service: Many high-security platforms (like banks or government services) block public temporary numbers. This is outside of our control.
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We CANNOT "reserve" or "reactivate" a number for you: All our numbers are shared and are rotated out of our system automatically.
Our platform is designed for anonymity. This means we don’t know who is using a number at any given time, and we don't store personal data that would allow us to provide individual user support.
Find the Right Channel for Your Inquiry
To help us respond to you as efficiently as possible, please direct your message to the appropriate email address below.
For General Questions & Feedback Do you have a question that isn't on our FAQ page? Or a suggestion on how we can improve? We'd love to hear from you. Email: [email protected]
For Technical Issues & Bug Reports Is a page not loading correctly? Is a feature behaving in an unexpected way? Your detailed reports help us keep the service running smoothly for everyone. Please be as specific as possible in your email—include the URL of the page you were on, the type of device and browser you're using, and a screenshot of the issue if possible. Email: [email protected]
For Business, Partnerships & Media Inquiries We are open to exploring partnerships, advertising opportunities, and media collaborations that align with our mission of promoting digital privacy and online security. Email: [email protected]
Our Commitment to You
We are a dedicated team working to manage a large-scale global service. We strive to respond to all inquiries within 24-48 business hours. We appreciate your patience and understanding.
Looking for a Faster Answer?
There's a high probability that your question has already been answered! We have compiled a comprehensive list of common user questions, from how our service works to best practices for online safety.
Visit Our Frequently Asked Questions (FAQ) Page →
Our Office
For formal correspondence, our registered office is located at:
TempSMSOnline
27 Division St
New York, NY 10002
USA
We look forward to hearing from you and thank you for being a part of the TempSMSOnline community.